Ellilah it fascinates me that you chose to write your fictitious review on another website after I had your factually incorrect review removed from 2 other sites. Let me start by telling you that regardless of what time of day or what day it is we have the same professional level of customer service. These are the FACTS of the actual circumstances. Order placed at 12:05, food of £140 packed and on route by 12:35 reached you by 12:50 all in all within the 1 hour stated delivery time although your location did fall outside the 3 mile radius. You had provided the wrong telephone number to the person on the phone so upon arrival the driver called and couldn’t get a response so he spoke to your security guard to ascertain how he could make contact with you as we had your full name. At which point someone who ‘claimed’ that he worked with you approached the driver and tried to ‘take’ the food, at that point the driver refused rightly so as this person was not the customer, at which point you came screaming down the hall and snatched the food off the driver, who was reassured by the security guard that you were in fact the customer. As this was a large order the driver amongst your barrage of abuse and racial abuse still assisted you and took the bags of food to your office, once he had finished assisting you in your office of which you were still ranting he told you to ‘enjoy your meal’, and your response was ‘f**k off and get out of my office’ in front of all your work colleagues. The rest of your comments are lies and fluff to dramatize the situation. Even your own security guard said you have a bad attitude and that he had had numerous arguments with you that week. Disgusting is a correct word to use for your abusive behaviour towards all the staff at Adiva Restaurant we welcome that you will never order again nor would we deliver to you